How can i get in touch? – If you have any questions or problems with your delivery, please contact our online customer service by using the contact form. We’re happy to help.

I have not yet received a response to my message! – We strive to answer all messages as soon as possible. Please bear in mind though that we are open everyday. So if you contact us between 12:00 to 19:00, then you will most likely receive a response by our team. If you have not received a response from us within 5 working days, please check your spam box or send us another message by using the form at the bottom of this page.

Can I pick up my order on location? – Sure, you can. Please fill free to visit our Souvenir Shop.

The Abraxas Souvenir Shop
J. Roelensteeg 6
1012PL Amsterdam
The Netherlands
Open : Mon-Sun 10:00-18:00

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