Return & Exchanges

You have 14 days to decide if you are satisfied with the article.

The Abraxas Seed Bank guarantees that you get money back for all the returned items, provided that the items are returned in good condition. This means that the articles are not damaged, dirty, washed, altered or worn and that all tags or labels still sit on / in the article and that it is wrapped in the original plastic container.

Returns at your own risk. We are not responsible for lost or damaged items for return shipment. If the item arrives damaged with us, we will contact you. Upon returning damaged items the purchase price will be charged.

In all our packages is a return form and a pre-printed address label that allows you to return items. The return is at your own expense.

Right of withdrawal

With each delivery you will receive a delivery and return slip. To exercise your right of withdrawal, it is sufficient to send only the return form.

You can also specify by completing the standard form you want to use the right of withdrawal. However, you are not required to use the model form, because without form is the right of withdrawal.

With the use of the right of withdrawal lapses can not any payment obligation. You will have to pay within the prescribed period. Is the return process in our administration a credit arise and have the order prepaid Ideal, we will refund it immediately.

The amount is within a few days, but no later than 14 days after processing the return on your account. If you send the entire order return, we will also pay the shipping back. We will pay you back with the same payment as you paid us. Any costs for returning or for their own account.

Money Back

Items sent back as quickly as possible, but always within 14 days of receipt of the notification of return (completed return form) settled or repaid. This depends on the payment option that you paid for the items.

If you paid with a credit card the amount will be credited back to the credit card with which you have paid.

Exchange

You have 14 days to decide whether you are satisfied with the article. If you want to exchange an item for the same item in a different size or color, you can indicate this on the return. You will not pay any extra shipping costs. If you want to exchange the item for another article you must return the products first and then place a new order on the website and also to settle. The returned items will be returned within 14 days of receipt be paid / settled.

Make sure the label is still attached to the article and whether the garment is still in original condition.

Warranty

If you purchased through the goods are defective, The Abraxas Seed Bank will fully comply with the legal warranty regulations (legal guarantee means that a product must do what what the consumer believes in good to expect). If you have a complaint following obvious material or manufacturing defects concerning goods supplied by us, including transport damage, you can bring us thereof by sending the goods back without delay with the preprinted return slip.